Much like millions of her fans, Taylor Swift is as mad as hell — and not sure what she can do about the Ticketmaster disaster that messed up ticketing for her stadium tour.

Today, Tay issued a long statement targeting the Ticketmaster monopoly and apologizing to Swifties everywhere. She wrote, “I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could. It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.”

Though she didn’t make any promises or offer any solutions, Taylor concluded her spiel by saying, “My hope is to provide more opportunities for us to all get together and sing these songs. Thank you for wanting to be there. You have no idea how much that means.”